Privacy Policy
Last updated: October 17, 2026
Whiskers Agenda ("we", "us", "our") is operated by OmniRetail LLC, a Wyoming limited liability company, 30 N Gould St, Ste R, Sheridan, WY 82801, United States. This Privacy Policy explains what personal information we collect when you visit whiskersagenda.com (the "Site") or buy from us, how we use it, and the choices you have.
Information we collect
- Information you give us: your name, email address, shipping and billing address, phone number (if provided), and any messages you send us.
- Order information: the products you buy, order amounts, and order history.
- Payment information: payments are processed by our payment providers (such as Stripe and PayPal). We do not see or store your full card number.
- Device and usage information: IP address, browser type, pages viewed, and how you arrived at the Site, collected through cookies and similar technologies.
How we use your information
- To process, ship and support your orders, including sending order and tracking emails.
- To answer your questions and handle returns and refunds.
- To prevent fraud and keep the Site secure.
- To understand how the Site is used and improve it.
- To show you relevant ads, including on Facebook and Instagram, where permitted by law and your choices.
- To send marketing emails if you subscribe. You can unsubscribe at any time using the link in any email.
Who we share information with
- Service providers who help us run the store: our e-commerce platform (BigCommerce), payment processors (Stripe, PayPal), fulfillment partners and shipping carriers, and email providers.
- Advertising and analytics partners, such as Meta (Facebook and Instagram) through the Meta Pixel, to measure and improve our ads.
- Legal reasons: when required by law or to protect our rights, customers or others.
We do not sell your personal information for money.
Cookies
We and our partners use cookies to keep your cart working, remember your preferences, and measure site and ad performance. You can control cookies through the cookie banner on the Site and your browser settings. Blocking some cookies may affect how the Site works.
Your choices and rights
Depending on where you live (for example, California and other U.S. states, Canada, or Australia), you may have the right to access, correct or delete your personal information, and to opt out of targeted advertising or the "sale" or "sharing" of personal information as defined by law. To make a request, email support@whiskersagenda.com. We will verify your request and respond within the time required by law. We will not discriminate against you for using these rights.
Data retention and security
We keep personal information for as long as needed to fulfill orders, meet legal and tax obligations, and resolve disputes. We use reasonable safeguards to protect it, but no method of transmission or storage is completely secure.
International transfers
We are based in the United States, and our service providers may process information in other countries. By using the Site, you understand your information may be transferred to and processed in the United States and other countries.
Children
The Site is not intended for children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it was last changed.
Contact us
Email: support@whiskersagenda.com
Mail: OmniRetail LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, United States